In the command, we're pinging Google domain as an example, but you can use other pingable domains or services, such as, or Google DNS services (8.8.8.8 or 8.8.4.4). Type the following command to confirm you have an active internet connection and press Enter: Search for Command Prompt and click the top result to open the console.To confirm you have an active internet connection, use these steps: Checking internet connectionĪlthough it might be obvious, but if you're not connected to the internet, you won't be able to download and install updates. Once you complete the steps, try to update your device again from the Windows Update settings page. If you're trying to update your device and Windows Update isn't working, you can follow a few necessary steps to resolve the problem, including restarting your computer, checking to make sure that you have a working internet connection, and using the feature to pause updates. How to fix Windows Update covering basics How to fix Windows Update performing clean installation.How to fix Windows Update installing latest version.How to fix Windows Update skipping maintenance schedule.How to fix Windows Update repairing installation.
In this Windows 10 guide, we'll walk you through several ways to fix common problems with Windows Update on your device.
